Privacy Policy
Effective Date: April 16, 2026
Helix Systems Inc. (“Helix,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect and process.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, request information or a demo, engage with us as a customer or prospective customer, or otherwise interact with us online.
- Information We Collect
We may collect the following categories of personal information:
Information you provide directly
- Name
- Business email address
- Phone number
- Company name
- Job title
- Mailing or billing address
- Information you submit through forms, emails, chat, support requests, or other communications
Information collected automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type and operating system
- Referring URLs
- Pages viewed and time spent on pages
- Date and time of visits
- Clickstream and usage data
- Cookie identifiers and similar tracking information
Information from third parties
We may receive information from service providers, analytics providers, sales and marketing platforms, business partners, and publicly available business sources, where permitted by law.
- How We Collect Information
We collect information:
- directly from you when you fill out a form, contact us, request services, or otherwise communicate with us;
- automatically through cookies, analytics tools, and similar technologies; and
- from third-party platforms and service providers that support our business operations, marketing, and analytics.
- How We Use Information
We may use personal information to:
- provide, operate, and improve our website and services;
- respond to inquiries and communicate with you;
- provide quotes, demos, onboarding, support, and customer service;
- manage our business relationships;
- send marketing and promotional communications consistent with applicable law;
- analyze website traffic and user behavior;
- improve website functionality, user experience, and campaign performance;
- protect the security and integrity of our systems and services; and
- comply with legal obligations and enforce our agreements.
- Cookies and Analytics Technologies
We use cookies and similar technologies to operate our website, understand how visitors use it, and improve our services and marketing.
Our website may use third-party tools including:
- Google Analytics
- HubSpot
- Microsoft Clarity
These tools may collect information such as your IP address, browser and device information, pages viewed, time spent on pages, and interactions with our website.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
- How We Share Information
We may share personal information with:
- service providers and contractors that help us operate our website, communications, analytics, and business systems;
- analytics, CRM, and marketing providers such as Google Analytics, HubSpot, and Microsoft Clarity;
- professional advisors and business partners where necessary; and
- law enforcement, regulators, courts, or other parties when required by law or to protect our rights, security, or property.
We do not sell personal information for money.
- Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
- Your Choices
You may:
- opt out of marketing emails by clicking the unsubscribe link in our emails;
- manage cookies through your browser settings; and
- contact us to request access to, correction of, or deletion of your information, where applicable.
- Client Portal
Our website may include a link to our client portal at portal.helix123.com. The client portal is operated separately from our main website, and different terms, privacy practices, or security measures may apply when you access or use that portal.
- Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of third-party sites, and this Privacy Policy does not apply to them.
- Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Children’s Privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page.
- Contact Us
If you have questions about this Privacy Policy or would like to contact us regarding privacy matters, you can reach us at:
Helix Systems Inc.
450 7th Ave
New York, NY 10123
Email: privacy@helixsystemsinc.com
- SMS Privacy Policy
For information about how we collect and use information in connection with SMS communications, please review our SMS Privacy Policy here: helixsystemsinc.com/smsprivacy/
