IT RE-IMAGINED

Fixed Cost IT Services with Unlimited Fanatical Support

We provide a wide array of support and services to meet all of your technology needs. Our skilled team of engineers and technicians provide unlimited support, around the clock maintenance and strategic solutions so you can focus on what’s truly important – running your business!

Unlimited Support

Unlimited Support

We mean unlimited, there is no fine print. Unlimited on-site support and unlimited helpdesk, you don’t need to worry about how many times you email us.
Our IT department is your IT department.

Vendor Review

Vendor Review

One point of contact for all things IT. We review all external technology invoices to make sure you’re only paying for what you use - taking away the stress and time of interacting with your vendors.

Advanced
Ticketing System

Advanced Ticketing System

Call or email, rest assured that your ticket will be tracked and resolved timely. At any time, you can check the portal to see the status of your ticket. All tickets and metrics metrics are fully transparent, just like our commitment to you.

Network
Documentation

Network Documentation

We create and maintains diligent records of your infrastructure and devices. This ensures that whenever you give us a call, the engineer picking up the phone knows exactly which solution to provide and how best to help you.

IT Strategy

IT Strategy

We work alongside you to shape your company’s IT strategy, just like an internal CTO, to give your business a competitive edge. We meet regularly to make sure your technology needs are aligned with your business needs and plans.

Patch Management

Patch Management

Outdated applications and operating systems can leave you exposed to vulnerabilities. We’ll make sure you’re working with the latest and greatest applications and we’ll completely patch your machines regularly - all without getting in your way.

Intelligent
IT Dashboard

Intelligent IT Dashboard

With our proprietary Intelligent IT Dashboard, you will have a real-time overview of your entire IT infrastructure, such as: current and historical service tickets, all servers and workstations, and even the patches applied to your organization.

Helix Systems can handle large or small projects. Whether your entire infrastructure needs an upgrade, or you would just like to chat with an expert about a solution, we are here to help you.

Security

Security

True cyber-security requires a proactive and multi-faceted approach. We properly secure your network and keep up to date on the latest threats to keep your network safe.

Cloud

Cloud

Access all your data from anywhere, with any device, at a reduced cost. We will plan and implement a cloud solution that works for you and that will provide your company with the ability to expand instantly.

Upgrades

Upgrades

We’ll assess your existing infrastructure and tell you what upgrade solutions works best for your business. We’ll work around your schedule, nights and weekends, to work on the project so you experience business as usual with no downtime.

Network Design

Network Design

We take the time to fully understand the intricacies of your business, and we will work with you to plan and implement networking solutions that will also work when your company grows and pivots.

Web Development

Web Development

A responsive website is mandatory for businesses today, and will help your business grow and properly brand itself. Need a neew website or just some minor tweaks, we work together to make sure your website is working for you.

Virtualization

Virtualization

The ability to keep more apps on less hardware can decrease the cost of hardware purchasing and maintenance. Some businesses virtualize even their workstation environments. We’ll tell you what’s right for your business.

IT RE-IMAGINED

Fixed Cost IT Services with Unlimited Fanatical Support

We provide a wide array of support and services to meet all of your technology needs. Our skilled team of engineers and technicians provide unlimited support, around the clock maintenance and strategic solutions so you can focus on what’s truly important – running your business!

We mean unlimited, there is no fine print. Unlimited on-site support and unlimited helpdesk, you don’t need to worry about how many times you email us. Our IT department is your IT department.

One point of contact for all things IT. We review all external technology invoices to make sure you’re only paying for what you use - taking away the stress and time of interacting with your vendors.

Call or email, rest assured that your ticket will be tracked and resolved timely. At any time, you can check the portal to see the status of your ticket. All tickets and metrics metrics are fully transparent, just like our commitment to you.

We create and maintains diligent records of your infrastructure and devices. This ensures that whenever you give us a call, the engineer picking up the phone knows exactly which solution to provide and how best to help you.

We work alongside you to shape your company’s IT strategy, just like an internal CTO, to give your business a competitive edge. We meet regularly to make sure your technology needs are aligned with your business needs and plans.

Outdated applications and operating systems can leave you exposed to vulnerabilities. We’ll make sure you’re working with the latest and greatest applications and we’ll completely patch your machines regularly - all without getting in your way.

With our proprietary Intelligent IT Dashboard, you will have a real-time overview of your entire IT infrastructure, such as: current and historical service tickets, all servers and workstations, and even the patches applied to your organization.

Helix Systems can handle large or small projects. Whether your entire infrastructure needs an upgrade, or you would just like to chat with an expert about a solution, we are here to help you.

True cyber-security requires a proactive and multi-faceted approach. We properly secure your network and keep up to date on the latest threats to keep your network safe.
Learn more

Access all your data from anywhere, with any device, at a reduced cost. We will plan and implement a cloud solution that works for you and that will provide your company with the ability to expand instantly.

We’ll assess your existing infrastructure and tell you what upgrade solutions works best for your business. We’ll work around your schedule, nights and weekends, to work on the project so you experience business as usual with no downtime.

We take the time to fully understand the intricacies of your business, and we will work with you to plan and implement networking solutions that will also work when your company grows and pivots.

A responsive website is mandatory for businesses today, and will help your business grow and properly brand itself. Need a neew website or just some minor tweaks, we work together to make sure your website is working for you.

The ability to keep more apps on less hardware can decrease the cost of hardware purchasing and maintenance. Some businesses virtualize even their workstation environments. We’ll tell you what’s right for your business.

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Save 10% or More on Your Total IT Spend… Guaranteed!

Take an inventory of what your organization really spends running your IT support and infrastructure.

 

TECHNOLOGIES & PARTNERS

Why should Fortune 500 companies have all the fun?
We work with the best of the best to make your job easier and help your company grow faster.

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